O pozici / o projektu Původní popisek. Who we are Precursive is a software platform for professional services teams in B2B software companies. Built natively on Salesforce, it combines services planning, delivery execution, customer collaboration, and AI-driven insights to keep…
O pozici / o projektu
Původní popisek. Who we are
Precursive is a software platform for professional services teams in B2B software companies. Built natively on Salesforce, it combines services planning, delivery execution, customer collaboration, and AI-driven insights to keep services aligned with sales and customer delivery.
As we grow, product knowledge, learning, and enablement are critical to delivering a great experience for both customers and internal teams.
How we work
We operate a small but highly collaborative team. We value autonomy, clear ownership, and constructive challenge. People are trusted to do great work, to question how things are done, and to improve how we operate as we scale.
This role works cross-functionally across Product, Services, Support, Sales, and Solutions, and reports to the Head of Product.
What you’ll be doing
This role exists to make sure the right people - internal teams and customers - know what they need to know about Precursive, and to build the systems that keep that true as the product evolves. You deliver training directly, both to internal teams and to enterprise customers. You also design the repeatable processes and content that embed enablement into how Product, Services, Support, and Sales operate, so we are not starting from scratch every release.
You operate without close direction. You spot what's missing, scope it, build it, and bring it back. You ask for input, not permission, and you defend your decisions. When something is being done manually and repeatedly, you ask why it isn't automated - and then you do something about it.
We use AI extensively in how we create and maintain content at Precursive. You create training and knowledge base content using AI by default, not by hand. We have AI-assisted workflows already in place - connecting to source systems, generating structured outputs - and we want you to maintain, improve, and expand them. You ensure everything that comes out is on-brand, in our tone of voice, and held to a high quality bar. Clarity and consistency matter more than volume.
What we offer
Our values
Our values inform everything we do, and have been developed over time, from the ground up, with input from our whole team.
Put Customers First and Actually Mean It
Our decisions should be driven by how we can help customers in both the short and long term. We recognise that without our customers, we can not grow our business and our team.
We are Human
We treat others as we would want to be treated. We assume good faith in our interactions with our team, our customers and our partners. We understand that everybody has a professional and personal life to balance and we look to support whenever we can.
Stronger Together
We understand that our success is not the result of any one individual and that for us to achieve something greater we must work together across different departments, countries and cultures. We know that we will only achieve the success we desire by constantly innovating and delivering the best for our customers.
Everyone Has A Voice
We want you to feel comfortable knowing that you are able to discuss, debate and challenge. We listen and respect each other's points of view but are not afraid to call out any behaviors that are not acceptable.
Stay Cheesy
We like to Brie funny and have a Cracker time. Sweet dreams are made of Cheese. No vegans were harmed in the making of this job spec.
Odpovědnosti
Původní popisek. • Own the structure, quality, and consistency of Precursive’s knowledge base for end users and admins
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Výhody
Precursive Ltd je zaměstnavatel s aktivní inzercí v Pracenadosah.cz.