IT Service Desk Analyst with Portuguese and Spanis

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About the Job

Can you speak fluent Spanish, Portuguese and also English?

Are you interested in the IT field?

Would you like to be a part of a successful company based in Prague?

If so, this might be the right job opportunity for you!

As an IT Service Desk Analyst, your daily responsibilities will be:

• ▪Communication via phone and e-mail with customers/colleagues from South American and EU countries
• ▪Providing support to IT incidents and requests (solving, analyzing, evaluating) and informing users about the resolutions
• ▪Forwarding the completed IT requests to the 2nd level of IT support
• ▪Updating data into the database
• ▪Working with IT service Desk tools on a daily basis
• ▪Cooperating with other departments and colleagues

Benefits

• ▪25 dnů volna
• ▪pružná pracovní doba
• ▪13. mzda
• ▪stravenky 130 Kč/den od zaměstnatele (celkově 180 kč/den)
• ▪Flexipass 500 Kč/měsíc (Sodexo)
• ▪plně hrazené kurzy na odborný rozvoj a školení
• ▪intenzivní využívání cizích jazyků a kurzy na pracovišti
• ▪akce pro zaměstnance a jejich rodiny
• ▪Goethe Institut kurzy a certifikáty (proplaceno)
• ▪CAE kurzy a cetifikát (proplaceno)
• ▪Cervantes kurzy a certifikát (proplaceno)
• ▪Příspěvky na home office

Other Info

Send us your CV in English and Czech if you have one. For more related job opportunities visit

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