E-commerce Specialist & Operations Support

Popis pozice

Are you looking to kickstart or grow your career in e-commerce?

We are Provencelia, a fast-growing, dynamic e-commerce company based in Prague (Smíchov). We operate across multiple European markets, focusing heavily on Germany and Austria. We currently process 1,200–1,500 orders monthly and we are looking for a versatile team player to help us scale.

We don't believe in rigid job boxes. We are looking for someone eager to learn and take ownership of various parts of our operations.

What you will be doing

Your role will be flexible based on your skills and interests. You may find yourself working on:

• ▪Customer Support: Ensuring our international customers have a great experience.
• ▪Marketplace Management: Handling operations on platforms like Amazon, Kaufland, and others.
• ▪B2B Sales: Reaching out to hotels and restaurants across Europe.
• ▪Marketing: Contributing to our growth strategy and campaigns.

What we are looking for

• ▪Growth Mindset: You want to learn how a modern e-shop operates.
• ▪Tech-Savvy: We love automation, AI tools, and efficient workflows—you should too.
• ▪Language Skills: Excellent English is a must. If you speak German (at any level), it is a huge plus, but not a dealbreaker.
• ▪Independence: You are proactive, organized, and not afraid to take responsibility.

Why join us?

• ▪Work in the heart of Prague: Our office is located in Smíchov.
• ▪Hands-on Experience: You will see the entire e-commerce ecosystem from the inside—from marketing and sales to customer satisfaction and logistics.
• ▪Modern Tools: We leverage AI and cutting-edge software to work smarter.
• ▪Fast-Paced Environment: We are a small team with big ambitions, and your contribution will have a direct impact.

Interested?

If you are an expat living in Prague or someone eager to dive into the world of international e-commerce, let’s talk! Please send us your CV and a few words about what area of e-commerce interests you the most.

O firmě