Digital Trust and Safety Specialist with Czech and English

Popis pozice

Description

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocateAre you ready to take the next step in your career and achieve your next challenge?If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Specialist with Czech and English, you will:

Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies

Take prompt and appropriate action on information that violates guidelines or poses risks

Stay updated on internal policies to ensure accurate implementation

Identify and analyze patterns to proactively address potential risks

We’re looking for someone with

High attention to detail

Comfortable processing sensitive information

Strong ability to defend decisions and provide context with logical reasoning

Ability to identify patterns in behavior to enhance decision-making

Strong organizational and time management skills to deal with shifting priorities and high volumes of work

Experience investigating fraud, spam, or other types of inappropriate information is an asset

Requirements

Required qualifications

Fluent in Czech

B2 or higher English language skill

Offer

In return, we will give you

Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs

21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term homeFully paid training

Stable job and career development opportunities

Attractive salary

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Support and learning

Employee referral bonusesWith the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

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