DELIVERY CONSULTANT

📍 Holešovice, PrahaJiné

Popis pozice WHAT’S YOUR IMPACT? • As a manufacturing expert, your mission is to ensure customers successfully implement the Plex Smart Manufacturing Platform and develop the customer team into self-sufficient Plex experts • Use your experience in ERP, MES, Materials Management,…

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Popis pozice

WHAT’S YOUR IMPACT?

As a manufacturing expert, your mission is to ensure customers successfully implement the Plex Smart Manufacturing Platform and develop the customer team into self-sufficient Plex experts
Use your experience in ERP, MES, Materials Management, Supply Chain, Accounting or Quality to provide consulting leadership to customers within the manufacturing industry
Provide multi-faceted services for customers including: new implementation; solution optimization design and implementation; packaged services; product and services expansion projects
Engage in customer kick-off meetings: review project expectations, deliverables, and training timelines
Monitor and deliver to a mutually agreed project plan and implementation timeline
Gather information, research and manage customer support requests from creation to completion
Communicate appropriate options for resolution and status in a timely manner
Collaborate with Support Services to resolve customer support requests
Manage timelines and deliverables with internal departments and customers
Conduct workshops
Implement and test software configurations
Travel to customer sites as required
Provide on-site support at go-live events
Utilize and enhance our Delivery Practice, PMO and the Plex Knowledge Management System

IS IT IN YOU?

BA/BS preferably in Business, Supply Chain Management, CIS or related field, or equivalent experience in implementing, consulting, or supporting an ERP system
3+ years of experience within the manufacturing industry / operations and experience implementing an ERP/MES
Project Management skills
Relationship development
Consulting skills
Tests and validates software configuration both internally and with client
Able to configure software to meet customer requirements
Able to troubleshoot and solve issues
Accounting experience (as a controller) is a plus
Technical experience with integrating systems using APIs, SQL, and middleware is a plus
Technical experience with PLCs and SCADA systems is a plus
Fluency in other languages such as Spanish, German, Portuguese, Mandarin and/or Italian are a plus

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O firmě

Zaměstnavatel neuveden je zaměstnavatel s aktivní inzercí v Pracenadosah.cz.