Czech Speaking Customer Service Specialist - Lisbon

Popis pozice

Description

Czech Speaking Customer Service Specialist – Lisbon, PortugalStart your international career in Lisbon with a leading global company and join a dynamic multilingual customer support team.Salary Package:

• ▪€1,270 gross per monthOR
• ▪€1,068 gross per month + private room in shared accommodation What you’ll do:
• ▪Support customers in Czech and English
• ▪Assist with online orders, deliveries, refunds, and payments
• ▪Handle inbound and outbound customer communication
• ▪Manage back-office tasks and shipping investigations
• ▪Work closely with couriers, financial institutions, and internal teams
• ▪Deliver excellent customer service throughout the customer journeyWhat we offer:
• ▪Paid training
• ▪Full-time contract
• ▪International work environment
• ▪Career development opportunities
• ▪Relocation support
• ▪Accommodation option availableWorking hours:40 hours per week on rotational shifts from Monday to Sunday, between 07:00 and 24:00, including public holidays.Requirements:
• ▪Native/C2 Czech language skills
• ▪Strong English communication skills (C1)
• ▪Excellent attention to detail
• ▪Problem-solving mindset
• ▪Ability to work independently and under pressure
• ▪Customer-focused attitude
• ▪Previous SAP or back-office experience is a plus Enjoy life in sunny Lisbon while building valuable international experience in customer service and operations.

Requirements

Requirements

• ▪Native/C2 Czech language skills
• ▪Strong English communication skills (C1)
• ▪Excellent attention to detail
• ▪Problem-solving mindset

Offer

Salary Package

• ▪€1,270 gross per month

OR

• ▪€1,068 gross per month + private room in shared accommodationRelocation Support

O firmě