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DomůPráceCustomer Support Specialist @ B2B Soft
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B2B Soft
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Customer Support Specialist @ B2B Soft

HPP

O pozici / o projektu Původní popisek. As a Customer Support Specialist, you will have an opportunity to join a very dynamic team and become a trusted advisor to our clients, with an opportunity to contribute to the overall quality of our product by sharing feedback with the…

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Popis pozice

O pozici / o projektu

Původní popisek. As a Customer Support Specialist, you will have an opportunity to join a very dynamic team and become a trusted advisor to our clients, with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders. You will interact with US busines owners, learn about the telecom industry and embark on an IT career path within the organization.

About US

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 10 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America.

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it. Recent addition of the autonomous product suite well coincides with the post COVID-19 reality and enables telecom operators to conduct all aspects of their commerce via kiosks.

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of open and transparent culture, learn both IT and business and advance quickly.

Odpovědnosti

Původní popisek. • Help existing and prospective customers by providing timely and accurate information about B2BSoft products

  • Identify, analyze, and troubleshoot technical issues and provide effective solutions
  • Respond to support queries via phone, chat, and email
  • Help Customers with software and hardware configurations, billing, and merchant services related requests
  • Provide clear and complete documentation and notes on all service inquiries

Detail pracovní nabídky

  • Online nábor
  • Jazyk náboru: Angličtina
  • Ihned
  • Placená dovolená: B2B
  • Práce plně na dálku
  • Night shifts
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O firmě

B2B Soft je zaměstnavatel s aktivní inzercí v Pracenadosah.cz.