Customer Service Representative with German

Popis pozice

About the Job

We are seeking for multilingual candidates who speak perfect English and German, also with customer service background and willingness to learn.

As a Customer Service Representative you will be responsible for:

• ▪Taking care of an assigned portfolio of customers
• ▪Assisting customers with how-to’s
• ▪Handling customer service inquiries and issues via telephone or email
• ▪Establishing and maintaining effective working relationships with co-workers, supervisors, and customers
• ▪Performing day-to-day administrative tasks on requests such as maintaining records and process paperwork
• ▪Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
• ▪Supporting the customer during the entire order to cash process
• ▪Maintaining and managing relationships with them
• ▪Solving possible issues and giving advice if needed

Contract: 1 year with a possibility of prolongation

Start: immediately

Location: Prague 3

Benefits

• ▪5 weeks of vacation
• ▪Annual bonus
• ▪Meal allowance
• ▪Training and courses
• ▪Other benefits

Other Info

Send us your CV in English and Czech if you have one. For more related job opportunities visit

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