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Key Responsibilities
- ▪Requirements Gathering: Work with stakeholders to elicit, document, and prioritize business requirements related to WordPress VIP and M-Connect projects.
- ▪Business Process Analysis: Analyze and document existing business processes, workflows, and systems, identifying areas for improvement and opportunities for leveraging WordPress VIP and M-Connect features.
- ▪Solution Design: Collaborate with development teams to translate business requirements into technical specifications and design solutions that align with business objectives, particularly focusing on the integration between WordPress VIP and M-Connect.
- ▪Stakeholder Communication: Serve as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment throughout the project lifecycle.
- ▪Project Documentation: Create and maintain comprehensive documentation, including business requirements, functional specifications, user stories, and process flows.
- ▪Testing & Validation: Support testing efforts by defining acceptance criteria, coordinating user acceptance testing (UAT), and validating that delivered solutions meet business needs.
- ▪Training & Support: Develop and deliver training materials and support documentation to end users, ensuring successful adoption of new features and functionalities.
- ▪Continuous Improvement: Stay updated on WordPress VIP, M-Connect features, and best practices, recommending enhancements to improve the platform’s effectiveness and user satisfaction.
Requirements
o Proven experience working with WordPress VIP and M-Connect, including knowledge of their features, capabilities, and limitations.
o Familiarity with content management systems (CMS) and website management best practices.
o Basic understanding of web development concepts, including HTML, CSS, and JavaScript, is advantageous.
o Strong analytical skills with the ability to translate business needs into technical requirements.
o Experience with business process modeling and workflow analysis.
o Experience working in Agile or similar project management frameworks.