B2C E-Commerce & Retail Manager

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Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). And right now, we are searching for one of the coolest ones - B2C E-Commerce and Retail Manager for our Professional Products Division.

At Professional Products Division (PPD), we have more than 110 years of Avangard to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet, creating more hope and less waste, we create unique experiences in every channel, just as unique as you are as you are. We are the cutting edge. If you are passionate about beauty, technology, and sustainability; motivated by data, disruptive, creative, and a great team player, I will be thrilled to talk to you about this opportunity.

Intrigued? Keep reading, this might be the opportunity you've been searching for.

A DAY IN THE LIFE

As the B2C E-Commerce and Retail Manager for CZ/HU/SK, you will be reporting directly to the Omnichannel Commercial Director. Your main mission will be to develop the Division´s B2C channel and deliver sustainable growth in market share and turnover.

Your areas of responsibility will include

• ▪Establishing a strong presence in the professional hair care category and leveraging PPD brands with B2C clients
• ▪Building and achieving channel/group of accounts results + online channel (turnover, market share, profit) to develop the category in respect of selective distribution.
• ▪Consolidating budget and P&L, in charge of gross margin, ensuring full compliance with the European commercial guidelines.
• ▪Piloting the channel's negotiation and rollout by the team
• ▪Developing customer understanding through customer data, contributing to the overall consumer path to purchase analysis.
• ▪Driving relationships with clients to ensure synergies between the PPD brand's own digital activities and those of the clients.
• ▪Building and adapting strategy to fit with the nuances of local e-commerce markets and leverage best practices across geographies
• ▪Ensuring that the brand's presence and journey online are consistent with overall brand standards and strategies
• ▪Lead the B2C E-commerce and retail Team, develop talents and experts in B2C omnichannel engagement.

YOUR FUTURE TEAM

The B2C E-Commerce & Retail Manager will lead a passionate and driven Team and support them by defining a strategic frame, to be further translated into specific activation plans. As a leader, you will be responsible for creating an environment that fosters exchanges of best practices, test and learn approach, and entrepreneurial spirit. Your objective will be to develop each member of your team and build motivating career paths.

WHO YOU ARE

• ▪You have a strong growth mindset, are energized by challenges, data is your element and you have documented success in delivering results.
• ▪You are an effective communicator and have a rich track record of delivering strategic presentations to various audiences.
• ▪You have strong organizational skills, keep focus on the objective, and remain agile in the face of unpredictable and unstable circumstances.
• ▪You have experience in leading diverse teams, and you foster team spirit
• ▪Expert with more than 5 years of experience on e-commerce and strong know how on web mastering, data, analytics and performance media. Experience related to selective retail will be a plus.
• ▪Fluent in English

WHAT'S IN IT FOR YOU

• ▪A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• ▪Real responsibility from day 1, there’sno sitting on the sidelines at L’Oréal
• ▪An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• ▪A place where you can really make a visible impact!

WE ARE ENGAGED AND COMMITTED

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.

The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

We are proud to be an equal-opportunity employer.

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